Shipping Policy

Shipping Policy
Effective Date: 01-03-2025

At Laxmi Steel Furniture, we aim to provide a smooth and reliable delivery experience for our customers. Please read our shipping policy carefully to understand the terms and conditions regarding product delivery.

1. Shipping Locations

  • We currently deliver across India.

  • Delivery to remote locations may take longer and may be subject to additional charges.

  • International shipping is not available at this time.

2. Shipping Charges

  • Shipping charges may vary depending on the delivery location, product size, and weight.

  • Any applicable shipping charges will be displayed at checkout before completing the order.

  • Free shipping may be available for select products or during promotional offers.

3. Delivery Timeframe

  • Orders are processed within 2-5 business days from the date of purchase.

  • Estimated delivery time varies based on location:

    • Metro Cities: 5-7 business days

    • Other Cities & Towns: 7-10 business days

    • Remote Areas: 10-15 business days

  • Delivery times may be affected by external factors such as weather conditions, logistical delays, or holidays.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • You can track your order status through our website or the courier partner’s website.

5. Delivery Process

  • Our delivery team or third-party courier partners will attempt delivery at the provided address.

  • If no one is available to receive the package, a re-delivery attempt will be made. If unsuccessful, the order may be returned to our warehouse.

  • Customers must ensure that the delivery address and contact details are accurate to avoid delays.

6. Damaged or Missing Items

  • If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery.

  • In case of missing items, notify us immediately with order details and supporting images (if applicable).

  • We will investigate the issue and offer a resolution, such as a replacement or refund.

7. Cancellation of Shipment

  • Orders can be canceled before they are shipped for a full refund.

  • Once shipped, cancellations are not allowed, and you must follow the return process.

8. Contact Us

For any shipping-related queries, please contact us:

Laxmi Steel Furniture
Pankaj Kumar, S/O – Asharfi Sah
Block Road, Deepak Das Complex, Rosera, Dist-Samastipur, Bihar – 848210
Website: https://laxmisteelfurniture.in
Email: support@laxmisteelfurniture.in
Phone: 8539945645